Delete from inside the app (fastest)
- Open RISK-B and sign in.
- Go to Subscription → Delete account.
- Confirm your password and type DELETE.
Deletion is immediate and permanent: your account, remaining credits, and subscription records with us are removed, and all signed-in sessions are revoked.
No access to the app?
Email info@smarterrisk.com from the address on your account with the subject “Delete my RISK-B account”. We verify the request via that mailbox and complete the deletion within 30 days, with a confirmation reply.
What is deleted, and what is kept
| Deleted immediately | Kept |
|---|---|
| Account (email, name, password) | Billing ledger entries (financial audit record — timestamps and amounts, keyed to an internal number, required for refund disputes) |
| Remaining credits and subscription records with us | A permanent internal marker that prevents post-deletion subscription events from recreating access |
| Chat history is already subject to 90-day automatic deletion |
Important: deleting your RISK-B account does not cancel an App Store or Google Play subscription. Apple and Google control your subscription — cancel it in the store (Settings → Apple ID → Subscriptions, or Play Store → Payments & subscriptions), or billing will continue.
You may create a new account with the same email address later; previous data is not restored.
For full details on what RISK-B collects and how long it is kept, see the RISK-B Privacy Policy.
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