claims management

What’s an Ex-Mod Rate and How to Improve It
The Experience Modification Rate (Ex-Mod or EMR) can be confusing, but for small business owners, the Ex-Mod is something you’ll want to familiarize yourself with.
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Incident Investigation Part 2: The How and Why from the Claims’ Perspective
In the aftermath of workplace incidents, thorough investigations are essential not only from a risk control standpoint but also from a claim’s perspective.
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5 Steps to Reduce Workers’ Compensation Costs with a Return-to-Work Program
An accident has happened! So now what? This is when a solid return-to-work program is essential in controlling the financial impact of lost-time workers’ compensation (WC) claims.
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