communication
Preventing Struck-By Incidents: Hazard Recognition and Protection
Preventing Struck-By Incidents Overview Struck-by incidents occur when workers are hit by moving objects, vehicles, equipment, or falling materials.
Read MoreDe-escalating Angry Customers: Professional Conflict Resolution
De-escalating Angry Customers: Professional Conflict Resolution Overview De-escalating angry customers involves communication techniques and behavioral strategies to reduce tension, address concerns professionally, and resolve conflicts while maintaining personal safety and positive customer relationships.
Read MoreExcavator and Heavy Equipment Spotter Safety
Excavator and Heavy Equipment Spotter Safety Overview Spotters play a critical role in heavy equipment operations, particularly when excavators, loaders, or other large machinery are operating in congested areas, near personnel, or with limited visibility.
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