Quality Assurance Training: Construction QA/QC Procedures

⏱️ 40 minutes

Quality Assurance Policy Training (Construction)

Quality Assurance Policy Training Course

Quality Assurance Policy Training provides construction teams with a clear, practical framework for maintaining consistent quality across every phase of a project—from planning and execution to documentation, defect prevention, and closeout. This course focuses on real-world application, helping organizations implement effective quality assurance and quality control procedures that reduce rework, prevent defects, and protect both reputation and profitability.

Designed specifically for the construction environment, this training explains how construction quality assurance programs work in practice, clarifies quality assurance roles and responsibilities, and connects quality processes with safety, compliance, and documentation requirements. Participants learn how daily job logs, inspections, material verification, change orders, and defect management all fit together into a single, cohesive quality system.

Rather than treating quality as a checklist or afterthought, this course reinforces quality as an operational discipline that supports safer jobsites, stronger client relationships, and better project outcomes. The training covers construction quality control procedures, construction inspection procedures, and construction documentation training to ensure teams understand both the “what” and the “why” behind quality management.

What You’ll Learn

  • Construction Quality Assurance Programs - Understand how quality assurance programs are structured and applied in real projects
  • QA vs. QC - Learn the difference between quality assurance and quality control—and how both work together
  • Roles and Responsibilities - Clarify quality assurance roles and responsibilities for managers, supervisors, employees, and subcontractors
  • Inspection Procedures - Use construction inspection procedures, checklists, and daily job logs to monitor quality
  • Defect Prevention - Apply methods for identifying, preventing, and addressing construction defects
  • Quality Documentation - Understand how construction documentation supports quality, accountability, and dispute prevention
  • Safety and Quality Alignment - Connect quality processes with safety expectations and regulatory requirements
  • Material Verification - Implement material verification and subcontractor quality management procedures
  • Change Order Management - Document and manage change orders effectively
  • Project Closeout - Apply quality procedures during project closeout and warranty considerations

Course Details

Duration: 40 minutes
Format: Self Paced Online Training
Assessment: Knowledge quiz with immediate feedback
Certification: Certificate of completion upon passing
Access: Available 24/7 through Training Director LMS

Who Should Take This Course

  • Construction managers and project managers
  • Supervisors and field leads
  • Quality assurance / quality control (QA/QC) personnel
  • Safety professionals with quality oversight responsibilities
  • Employees involved in construction execution or inspections
  • Contractors and subcontractors required to follow quality standards

Frequently Asked Questions

How long does the training take?
The course takes approximately 40 minutes to complete. Employees can pause and resume at their convenience.

Is this training OSHA compliant?
This training is designed to support construction quality management and help organizations align with industry best practices and applicable safety and regulatory expectations. It does not claim OSHA approval or certification.

Do employees receive a certificate?
Yes. Upon successful completion, employees can generate a certificate of completion. All progress is stored and can be accessed in the main dashboard under Learner Report.

How often should employees take this training?
We recommend annual refresher training, and all course progress can be reset each year. Additional training may be needed when quality procedures change or new project requirements are introduced.

Can we track completion?
Yes. Training Director provides real-time tracking of assignments, completion status, and quiz scores.

Is this training specific to construction?
Yes. This quality assurance training is designed specifically for construction environments, covering construction quality control procedures, construction inspection procedures, and construction-specific documentation requirements.

What’s the difference between quality assurance and quality control?
Quality assurance (QA) focuses on preventing defects through proper processes, planning, and procedures. Quality control (QC) focuses on detecting defects through inspections, testing, and verification. Both are essential components of a construction quality assurance program.

Do I need a quality assurance policy?
Yes. A quality assurance policy establishes clear standards, procedures, and accountability for maintaining quality across your projects. You can create a customized quality assurance policy using Smarter Risk’s Policy Builder tool.

Does Smarter Risk provide QA sample forms?
Yes. Smarter Risk provides quality assurance forms as part of the Forms Library, including inspection checklists, daily job logs, defect reports, and other essential QA documentation templates.

Get Started

Quality Assurance Policy Training is included with the Intelligent Plan.

  1. Sign up - You can begin on the free plan and upgrade when you’re ready to assign courses.
  2. Complete the company risk assessment (required) - It takes less than 15 minutes. Answer all questions as accurately as possible so we can set up your account correctly.
  3. Access your dashboard - After submitting the assessment, you’ll be redirected to your dashboard.
  4. Click Training Director - Start assigning courses to your team.

Get Started

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