Frequently Asked Questions
1. How does Smarter Risk help my agency stand out?
Smarter Risk partners with you to position your agency as a modern, value-driven agency that goes beyond quotes. You provide clients with tools to reduce risk, prevent claims, and document safety improvements—differentiating your agency in a crowded market.
2. Can Smarter Risk help me win accounts with loss history?
Yes. Smarter Risk helps clients with past losses or borderline profiles prove they're proactively managing risk through photo-validated assessments, real-time risk scores, and safety programs. This documented improvement makes them more attractive to carriers and can help secure better rates and help you win accounts.
3. How do I provide Smarter Risk to my clients?
Set up a demo and we will walk you through exactly what you need to do. Once you are on the platform it only takes a few seconds to set up a client with our platform. Many agents bundle it as a value-added service to strengthen relationships.
4. Does this reduce my workload or add to it?
Smarter Risk reduces your workload. Clients self-assess and build their own safety programs in minutes—no consultant scheduling required. You get professional Risk Reports automatically, making submissions easier and faster. Your clients become less dependent on you for basic safety questions. Also safer businesses have fewer claims reducing service work.
5. How quickly can clients complete an assessment?
Clients complete comprehensive risk assessments in 15 minutes or less. Risk Improvement Plans are generated instantly, and safety programs can be created in just a few clicks. This speed means you can help more clients faster.
6. What ROI can my clients expect from safety programs?
Studies show businesses with structured safety programs reduce claims by 52%, lower claim costs by 80%, and decrease lost time by 87%. Use our Safety ROI Calculator to show clients the specific financial impact for their business.
7. Will carriers recognize Smarter Risk reports?
Yes. Smarter Risk reports are professional, standardized, and include photo validation of conditions and improvements. Carriers appreciate the verified data for underwriting decisions. Many carriers already partner with us and actively encourage agents to use the platform.
8. What industries does Smarter Risk support?
Smarter Risk is optimized for small to mid-sized businesses in manual labor industries: contractors, manufacturing, warehousing, hospitality, restaurants, and hotels. If your clients have workers' compensation, property, general liability, fleet (non-DOT), or contractors liability exposure, Smarter Risk delivers impressive value.
9. How do I get started offering Smarter Risk?
Schedule a demo to see the platform in action. We'll show you how to position it with clients and carriers. Most agencies start by offering it to a few key accounts to demonstrate value, then expand across their book.
10. Does Smarter Risk strengthen client retention?
Absolutely. When you help clients prevent claims and lower costs through proactive risk management, you become a trusted advisor—not just another agent providing a quote. Clients who see this value are far more likely to stay with your agency long-term.